Statute
Regulations of the infoils.pl online store
Defining, inter alia, rules for concluding sales contracts through the store, containing the most important information about the Seller, the store and consumer rights.
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the Store
§ 5 Payment
§ 6 Order fulfillment
§ 7 The right to withdraw from the contract
§ 8 Exceptions to the right to withdraw from the contract
§ 9 Complaints
§ 10 Personal data
§ 11 Reservations
Annex 1: Model withdrawal form
Working days - days from Monday to Friday, except public holidays.
Account - a free Store function (a service provided electronically) regulated by separate regulations, thanks to which the Buyer can set up his individual Account in the Store.
Consumer - a consumer within the meaning of the provisions of the Civil Code.
Buyer - any entity that buys in the Store.
Regulations - these regulations.
Store - the Pelerynki online store run by the Seller at https://infoils.pl
Seller - OUT OF OFFICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, an entity operating under the name OUT OF OFFICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, entered into the National Court Register, NIP 7792520226, REGON number 387446090, ul. Sielska 17A, 60-129 Poznań, Poland.
Postal address: ul. Sielska 17A, 60-129 Poznań, Poland
E-mail address: sklep@infoils.pl
Phone: +48 882 733 383
§ 3 TECHNICAL REQUIREMENTS
For the proper functioning of the Store, you need:
a device with Internet access
a web browser that supports JavaScript and cookies.
To place an order in the Store, in addition to the requirements set out in paragraph 1, an active e-mail account is required.
The prices of goods visible in the Store are the total prices for the goods, including VAT.
The Seller points out that the total price of the order consists of the price for the goods indicated in the Store and, if applicable, the costs of delivery of the goods.
The goods selected for purchase should be added to the basket in the Store.
Then, the Buyer selects from the available in the Store: the method of delivery of the goods and the method of payment for the order, and also provides the data necessary to complete the order.
The order is placed upon confirmation of its content and acceptance of the Regulations by the Buyer.
Placing an order is the same as concluding a sales contract between the Buyer and the Seller.
The Seller will provide the Consumer with a confirmation of the conclusion of the sales contract on a durable medium at the latest upon delivery of the goods.
In order to make purchases in the Store, you must register in the Store, i.e. create an Account in it.
§ 5 PAYMENTS
You can pay for the order placed, depending on the Buyer's choice:
By ordinary transfer to the Seller's bank account.
Via the payment platform:
Shoper payments
Cash on delivery, i.e. cash upon delivery to the Buyer.
If you choose to pay via the Shoper Payments payment platform, Blue Media S.A. is the entity providing online payment services.
If the Buyer selects payment in advance, the order must be paid within 3 Business Days of placing the order.
The seller informs that in the case of some payment methods, due to their specificity, payment for the order with this method is possible only immediately after placing the order.
By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.
§ 6 ORDER COMPLETION
The seller is obliged to deliver the goods without defects.
The order fulfillment time is 2 working days.
If the Buyer has chosen to pay in advance for the order, the Seller will proceed with the order after paying for it.
In a situation where, under one order, the Buyer has purchased goods with a different delivery date, the order will be processed on the date appropriate for the goods with the longest deadline.
The goods are delivered only on the territory of the Republic of Poland.
Goods purchased in the Store are delivered depending on the delivery method chosen by the Buyer:
Via a courier company
§ 7 RIGHT TO WITHDRAW FROM THE CONTRACT
The consumer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
The deadline to withdraw from the contract will expire after 14 days from the day:
on which the Consumer acquired the goods or on which a third party other than the carrier and indicated by the Consumer came into possession of the goods.
on which the Consumer acquires, or in which a third party, other than the carrier and indicated by the Consumer, acquires the possession of the last of the goods in the case of a contract obliging to transfer the ownership of many things that are delivered separately.
conclusion of the contract - in the case of a contract for the delivery of tr
In order for the Consumer to exercise the right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, about his decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post or information sent by e-mail).
The consumer may use the model withdrawal form at the end of the Regulations, but it is not obligatory.
In order to meet the deadline to withdraw from the contract, it is enough for the Consumer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract.
In the event of withdrawal from the concluded contract, the Seller returns to the Consumer all payments received from him, including the costs of delivering the goods (except for additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest standard delivery method offered by the Seller), immediately, and in any case not later than 14 days from the date on which the Seller was informed about the Consumer's decision to exercise the right to withdraw from the contract.
The reimbursement will be made by the Seller using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution, in each case the Consumer will not incur any fees in connection with this return.
The seller may withhold the reimbursement until receipt of the goods or until proof of its return is provided to him, whichever occurs first.
The seller asks you to return the goods to the following address: ul. Sielska 17A, 60-129 Poznań immediately, and in any case not later than 14 days from the date on which the Consumer informed the Seller about the withdrawal from the sales contract. The deadline is met if the Consumer sends back the goods before the expiry of the 14-day period.
The consumer bears the direct cost of returning the goods.
The consumer is only responsible for a decrease in the value of the goods resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the goods.
If the goods, due to their nature, cannot be returned by regular mail, the Consumer will also have to bear the direct costs of returning the goods. The Consumer will be informed about the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.
§ 8 EXCEPTIONS FROM THE RIGHT TO WITHDRAW FROM THE CONTRACT
The right to withdraw from a distance contract is not entitled to the Consumer in relation to the contract:
in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs.
in which the subject of the service is an item that deteriorates quickly or has a short shelf-life.
in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the packaging has been opened after delivery.
in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items.
in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery.
for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.
in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline to withdraw from the contract.
for the delivery of digital content that is not recorded on a tangible medium, if the performance began with the Consumer's express consent before the deadline to withdraw from the contract and after informing the entrepreneur about the loss of the right to withdraw from the contract.
The right to withdraw from a distance contract is not available to an entity other than the Consumer.
§ 9 COMPLAINTS
In the event of a defect in the goods, the Buyer has the option of complaining about the defective goods on the basis of the warranty or guarantee provided for in the Civil Code, provided that the guarantee has been granted.
Using the warranty, the Buyer may, on the terms and within the time limits specified in the Civil
-submit a price reduction statement
-in the case of a significant defect - submit a declaration of withdrawal from the contract
-demand replacement of the item with one free from defects
-demand that the defect be removed
-The seller asks you to submit a complaint based on the warranty to the postal or electronic address indicated in § 2 of the Regulations.
-If it turns out that in order to consider the complaint, it is necessary to deliver the advertised goods to the Seller, the Buyer is obliged to deliver the goods, in the case of the Consumer at the Seller's expense, to the address: ul. Sielska 17A, 60-129 Poznań.
If the goods are
Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
Consideration of the complaint by the Seller will take place within 14 days.
In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, inter alia, with:
mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/
assistance of the competent field of permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/
free help from the municipal or poviat Consumer Ombudsman.
ODR internet platform available at: http://ec.europa.eu/consumers/
§ 10 PERSONAL DATA
The administrator of personal data provided by the Buyer when using the Store is the Seller.
The Buyer's personal data is processed mainly on the basis of a contract and for its implementation, in accordance with the principles set out in the general regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information on data processing by the Seller is included in the privacy policy posted in the Store.
§ 11 RESERVATIONS
The Buyer is forbidden to provide illegal content.
Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the Regulations. The contract is concluded on time and for the purpose of order fulfillment.
Agreements concluded on the basis of these regulations are concluded in Polish.
In the event of a possible dispute with a Buyer who is not a Consumer, the competent court will be the court competent for the seat of the Seller.
Nothing in these regulations excludes or in any way limits the consumer's rights under the law.
Provisions regarding goods and sales contracts shall apply accordingly to digital content and contracts for the supply of digital content, unless the Regulations specify these issues separately.
Annex 1 to the Regulations
TEMPLATE FORM OF WITHDRAWAL FROM THE CONTRACT
(this form should be completed and returned only if you wish to withdraw from the contract)
ul. Sielska 17A, 60-129 Poznań, Poland, e-mail address: sklep@infoils.pl
- Date of conclusion of the contract (*) / receipt (*) ..............................
..............................
Consumer's signature
(only if the form is sent in paper version)
Date ..............................
Account regulations in infoils.pl store
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal data
§ 7 Principles
Account - the free Store function (service) regulated in these regulations, thanks to which the Buyer can set up his individual Account in the Store.
Buyer - any entity that buys in the Store.
Store - the Pelerynki online store run by the Seller at https://pelerynki.pl
Seller - OUT OF OFFICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, an entrepreneur running a business under the name Pelerynki OUT OF OFFICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, entered into the Central Register and Information on Economic Activity kept by the minister responsible for economy and keeping the Central Economic Register and Information on , NIP 7792520226, REGON number 387446090, ul. Sielska 17A, 60-129 Poznań, Poland.
Postal address: ul. Sielska 17A, 60-129 Poznań, Poland
E-mail address: sklep@infoils.pl
Phone: +48 882 733 383
§ 3 TECHNICAL REQUIREMENTS
For the proper functioning and creation of an Account, you need:
an active e-mail account
a device with Internet access
a web browser that supports JavaScript and cookies
§ 4 ACCOUNT
Creating an Account is completely voluntary and dependent on the will of the Buyer, but at the same time necessary to make purchases in the Store.
The account gives the Buyer additional options, such as: viewing the history of orders placed by the Buyer in the Store, checking the status of the order or editing the Buyer's data.
In order to create an Account, you must complete the appropriate form in the Store.
At the time of creating the Account, an agreement is concluded for an indefinite period between the Buyer and the Seller regarding the maintenance of the Account on the terms set out in these regulations.
The Buyer may cancel the Account at any time without incurring any costs.
In order to cancel the Account, please send your resignation to the Seller to the following e-mail address: sklep@pelerynki.pl, which will result in the immediate deletion of the Account and termination of the Account maintenance contract.
§ 5 COMPLAINTS
Complaints regarding the functioning of the Account should be sent to the e-mail address sklep@infoils.pl.
Consideration of the complaint by the Seller will take place within 14 days.
In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, inter alia, with:
mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/
assistance of the competent field of permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/
ODR internet platform available at: http://ec.europa.eu/consumers/
§ 6 PERSONAL DATA
The administrator of personal data provided by the Buyer when using the Store is the Seller.
The Buyer's personal data is processed mainly on the basis of a contract and for its implementation, in accordance with the principles set out in the general regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information on data processing by the Seller is included in the privacy policy posted in the Store.
§ 7 RESERVATIONS
1. The Buyer is forbidden to provide illegal content.
2. The Account maintenance agreement is concluded in English.
3. In the event of important reasons, referred to in paragraph. 4, the Seller has the right to amend these Account Regulations.
4. Important reasons, referred to in paragraph. 3 are:
- the need to adapt the Store to the legal provisions applicable to the Store's operations
improving the security of the service provided
- changing the functionality of the Account that requires modification of the Account regulations.
5. The buyer will be informed about the planned change to the Account regulations at least 7 days before the change is implemented via an e-mail sent to the address assigned to the Account.
6. If the Buyer does not accept the planned change, he should inform the Seller about it by sending an appropriate message to the Seller's e-mail address sklep@pelerynki.pl, which will result in the termination of the Account maintenance agreement upon the entry into force of the planned change or earlier. if the Buyer makes such a request.
7. If the Buyer does not object to the planned change until its entry into force, it is assumed that he accepts it, which does not constitute any obstacle to termination of the contract in the future.
8. In the event of a possible dispute with a Buyer who is not a Consumer, the competent court will be the court competent for the seat of the Company
9. Nothing in these regulations excludes or in any way limits the consumer's rights under the law.
Newsletter regulations
infoils.pl store
Newsletter - a free service provided electronically, thanks to which the Service Recipient may receive from the Service Provider electronically previously ordered messages regarding the Store, including information about offers, promotions and new products in the Store.
Store - the Pelerynki online store run by the Service Provider at https://pelerynki.pl
Service Provider - OUT OF OFFICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, an entrepreneur running a business under the name of Pelerynki OUT OF OFFICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, entered into the Central Register and Information on Economic Activity kept by the minister responsible for economy and keeping the Central Economic and Information Department , NIP 7792520226, REGON number 387446090, ul. Sielska 17A, 60-129 Poznań, Poland.
Recipient - each entity using the Newsletter service.
1. The Service Recipient may voluntarily use the Newsletter service.
2. To use the Newsletter service, you need a device with the latest version of a web browser that supports JavaScript and cookies, with access to the Internet and an active e-mail account.
3. E-mail messages sent as part of this service will be sent to the e-mail address provided by the Customer at the time of subscribing to the Newsletter.
4. The Service Recipient, in order to conclude a contract and subscribe to the Newsletter service, in the first step provides his e-mail address to which he wants to receive messages sent as part of the Newsletter. Then, to the e-mail address provided in the first step, the Service Provider will send the Service Recipient a message verifying the e-mail address, which will include a link to confirm the Service Recipient's will to subscribe to the Newsletter. After the Customer confirms his will to subscribe to the Newsletter, a contract for the provision of the service is concluded and the Service Provider will start providing it to the Customer.
5. The messages sent as part of the Newsletter will contain information about the possibility of unsubscribing from it, as well as a link to unsubscribe.
6. The Service Recipient may unsubscribe from the Newsletter, without giving a reason and incurring any costs, at any time, using the option referred to in paragraph 5 or by sending a message to the Service Provider's e-mail address: sklep@infoils.pl
7. The use by the Customer of the link to unsubscribe from the Newsletter or sending a message with a request to unsubscribe from the Newsletter will result in the immediate termination of the contract in the provision of this service.
§ 3 Complaints
1. Complaints about the Newsletter should be reported to the Service Provider at the following e-mail address: sklep@infoils.pl
2. The Service Provider will respond to the complaint within 14 days of receiving the complaint.
§ 4 Personal data
1. The administrator of personal data provided by the Service User when using the Newsletter is the Service Provider.
2. The Customer's personal data is processed mainly on the basis of a contract and for its implementation, in accordance with the principles set out in the general regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information on data processing by the Service Provider is included in the privacy policy posted in the Store.
§ 5 Final provisions
1. The Service Provider reserves the right to amend these regulations only for important reasons. An important reason is the need to change the regulations caused by the modernization of the Newsletter service or a change in the law, affecting the provision of the service by the Service Provider.
2. Information about the planned change to the regulations will be sent to the Customer's e-mail address provided at the time of subscribing to the Newsletter at least 7 days before the changes are implemented.
3. If the Service Recipient does not object to the planned changes until their entry into force, it is assumed that he accepts them.
4. In the absence of acceptance for the planned changes, the Service Recipient should send information about it to the Service Provider's e-mail address: sklep@infoils.pl, which will result in the termination of the service contract with the entry into force of the planned changes.
5. It is forbidden for the Customer to provide illegal content.
Privacy Policy of the infoils.pl Store
Dear User!
We care about your privacy and we want you to feel comfortable while using our services. Therefore, below we present the most important information about the rules for processing your personal data by us and cookies that are used by our Store. This information has been prepared taking into account the GDPR, i.e. the general data protection regulation.
OUT OF OFFICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, NIP 7792520226, REGON 387446090, Sielska 17A, 60-129 Poznań, Poland.
PERSONAL DATA AND PRIVACY
If you intend to set up a User Account and use our services, you will be asked to provide us with your personal data.
Your data is processed by us for the purposes indicated below, related to the functioning of the Store and the provision of services offered in it ("Services").
-Fulfillment of your orders
-direct marketing
-Sending the newsletter
The basis for processing:
- Legal obligation binding on us, e.g. related to accounting (Article 6 (1) (c) of the GDPR)
- Your consent expressed in the Store (Article 6 (1) (a) of the GDPR)
- Contract for the provision of services or actions taken at your request to conclude it (Article 6 (1) (b) of the GDPR)
- Our legitimate interest in the processing of data to establish, assert or defend any claims (Article 6 (1) (f) of the GDPR)
- Our legitimate interest in direct marketing (Article 6 (1) (f) of the GDPR)
- Our legitimate interest in the processing of data for analytical and statistical purposes (Article 6 (1) (f) of the GDPR)
- Our legitimate interest in customer satisfaction research (Article 6 (1) (f) of the GDPR)
The effect of not providing data:
-no possibility to use the Store's services
-no possibility to make purchases in the Store
-no possibility to receive information about promotions or special offers offered in the Store
Possibility to withdraw consent:
The processing of data until you withdraw your consent remains lawful.
As part of the Store, we can automatically adjust certain content to your needs, i.e. profiling, using the personal data provided by you.
We will process your data only for the period in which we will have a legal basis, i.e. until:
the possibility of establishing, investigating or defending any claims related to the contract concluded by the Store by the parties will cease
you will withdraw your consent to the processing of data, if it was its basis
your objection to the processing of your personal data will be accepted - if the basis for the processing of your data was the legitimate interest of the administrator or if the data was processed for direct marketing, including profiling
- depending on what is applicable in a given case and what will happen at the latest.
When processing your personal data, we use organizational and technical measures in accordance with the applicable law, including encryption of the connection with an SSL certificate.
You have the right to request:
- rectifying them
- deletion
- processing restrictions
- requests to transfer data to another administrator
And:
- for reasons related to your particular situation - in relation to the processing of personal data concerning you, based on art. 6 sec. 1 lit. f GDPR (i.e. on the legitimate interests pursued by the administrator), including profiling based on these provisions,
- if personal data are processed for direct marketing purposes, including profiling, to the extent that the processing is related to such direct marketing.
Please contact us if you want to exercise your rights.
2. They enable you, among other things, to use all the functions of the Store
3. Do not change the settings of your device
By using the appropriate options of your browser, you can at any time:
2. Block the use of cookies in the future
- statistical
- marketing
- sharing the Store's functions
-Chrome
-Safari
-Internet Explorer / Microsoft Edge
More information about cookies can be found on Wikipedia.
We use the services of external entities to which your data may be transferred. Below is a list of possible recipients of your data:
-the entity delivering the goods
-payment provider
-an entity providing a mailing system
-entity providing statistical services
-relevant public authorities to the extent that the Administrator is obliged to provide them with data
CONTACT WITH THE ADMINISTRATOR
Do you want to exercise your personal data rights?
sklep@infoils.pl
